Many organizations fail to get the right input from the right parties. Some strictly focus on the technical side of things; however, RPA implementation is not just a technology project. You need to keep in mind that it is a business initiative that affects the entire business. Other businesses keep them directed in the other direction, leaving the IT team behind for most of the planning and implementation process. This imbalance denies the implementation of critical technical expertise in data security, the current IT infrastructure, and more.
When you build your RPA team, it is crucial to strike a balance between the technical and the non-technical. Ideas and thinking from both sides are important to forming a thoughtful, clean design that factors into your organization’s broader business goals and long-term digital transformation vision.
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